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Policies

Privacy Policy

1. Introduction

This privacy policy explains how Ardara Cardiac First Responders ("we", "us") handles personal information when you visit this website or contact us through it. We aim to collect only what we need and to treat it with care.

2. Organization and Contact Information

Ardara Cardiac First Responders, Ireland. Registered Charity Number (RCN) 20204980.

You can contact Ardara Cardiac First Responders by email at contact@selijavides.org, by telephone on +353 91 766 777, or by post at the provided address: Bon Secours Hospital, Renmore Rd, Galway, H91 KC7H, Ireland.

3. Scope of the Policy

This policy covers this website and the information you submit through its forms. It does not cover external websites we link to.

4. Personal Information Collected

We only collect personal information that you choose to give us through our contact and volunteer forms, or when you email or call us. We do not ask for health information or other special category data, and we ask that you do not include it in messages.

5. Information Submitted Through Contact Forms

The contact form collects your full name, email address, subject, inquiry category and message. This is used only to read and respond to your inquiry.

6. Volunteer Inquiry Information

The volunteer form collects your full name, email address, area of interest and message, and optionally your telephone number, relevant experience and availability. This is used only to respond to your interest in volunteering. Submitting the form does not create any volunteering arrangement.

7. Technical Information and Server Logs

Like most websites, our hosting provider may automatically process technical information such as IP addresses, browser type and the pages requested, in order to deliver the website securely and protect it from abuse. We do not use this information to identify individual visitors.

8. Cookies and Similar Technologies

This website does not set advertising or analytics cookies. Please see our Cookie Policy for details, including information about web fonts loaded from Google Fonts.

9. Purposes of Processing

We process personal information to respond to inquiries, to discuss volunteering or community engagement, to keep the website secure, and to meet any legal obligations.

10. Applicable Legal Bases

Under the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts, we rely on our legitimate interests in responding to people who contact us, and on your consent where you confirm you have read this notice before submitting a form. You may withdraw consent at any time by contacting us.

11. Data Sharing and Service Providers

We do not sell or share your information for marketing. Form submissions are stored using the website's hosting and database service provider, which processes data on our behalf. We may disclose information where required by law.

12. International Data Transfers

Some of our technical service providers may process data outside the European Economic Area. Where this happens, we expect appropriate safeguards, such as Standard Contractual Clauses, to be in place.

13. Data Retention

We keep inquiry information only for as long as needed to deal with your inquiry and any follow-up, after which it is deleted. You can ask us to delete it sooner.

14. Data Security

Form submissions are sent over an encrypted connection and stored in a database that is not publicly readable. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

15. Individual Data-Protection Rights

You have the right to access, correct or delete your personal information, to restrict or object to its processing, to data portability, and to withdraw consent.

16. How to Submit a Privacy Request

To exercise any of these rights, contact us at contact@selijavides.org or +353 91 766 777. We may need to confirm your identity before acting on a request.

17. Complaints and the Relevant Supervisory Authority

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Data Protection Commission, Ireland's supervisory authority (www.dataprotection.ie).

18. Children's Privacy

This website is not directed at children, and we do not knowingly collect information from children through our forms.

19. External Links

Our website links to external sites such as the HSE. We are not responsible for their content or privacy practices.

20. Policy Updates

We may update this policy to reflect changes in our practices. The current version will always be available on this page.

21. Contact Details

You can contact Ardara Cardiac First Responders by email at contact@selijavides.org, by telephone on +353 91 766 777, or by post at the provided address: Bon Secours Hospital, Renmore Rd, Galway, H91 KC7H, Ireland.